FirstBank Southwest - Hereford - Hereford (TX)

Christopher Lee 10/10 experience! The women there are absolutely fantastic and was super helpful. Oh & dont forget to refer a friend (:

Susan Andersin Lori and Karen are the 2 sweetest ladies anyone could ever have a pleasure to know. They above and beyond what they need to do for their customers. Thank you both.

Alyssa Shattuck we are traveling, and had some car issues. they were super friendly and very willing to help and go out of their way to accommodate people in need that we’re not locals. we ended up stuck at this location for 3 days while we tried to figure out a way to salvage our vehicle and we were unable to. they didn’t have an issue with us being there trying to figure out our situation. ALL the staff was doing what they could to help in any sort of way be it by helping us with food, letting us cool off in the store, trying to help with the vehicle even pushing the vehicle out of the main service area so we weren’t blocking the customers getting us water so we stayed hydrated as we’re not from texas so this heat was killing us. if i could give more than one 5 star review i would. 10/10 recommend this store to anyone

Doug Caldwell Two Morgan Stanley offices here as of June 2012 in buildings 200 & 300.

Raleesha Sawyers Everyone is extremely nice. Their customer service is impeccable.

Josh Clark Love this place. Absolutely love the people here and the atmosphere. Super friendly and they work with you on everything. Plus the Bribes of free candy, cozies and pens help lol. Thanks for being you Adkins.

Brandi Bailey Rebecca is amazing, and very committed to her clients individual needs and goals. She goes above and beyond with presenting a variety of options to meet client needs, and works hard to give the very best outcomes for everyone that she works with. She is well-informed and so easy to talk with about finances and life goals. Shes truly the best!

Lynn Lance Went to Ace to get a money order 600.00 off my EBT card and the lady said swipe your card then she said that it didnt go through, so she had me swipe again it didnt go through again! She handed me two receipts and one said connection error network timed out so I go home call my card and sure enough the money was withdrawen as an eft, I called support opened a ticket the district manager called and told me to get a copy of my statement, so I hand delivered it to the cashier and she said up to 72 hours the boss will get back to you so three days later I called and the cashier said oh my boss said we didnt receive the funds check with your bank so I did but its an EBT card the only way to get the money returned by EBT is skimming or phishing theft and that there is no way they can refund any monies because it shows that ace check cashing had processed an eft via the POS machine! So I have to do my due diligence and find out that the cashier needs to go to the POS machine and upload all the offline pending transactions! So I put in another ticket through cs and I even email the ace president and nothing Ive received nothing in response from anyone! I waited till June 2 one month after the incident happened and to no avail I still havent received the reimbursement from the POS machine! This is 600.00 well 615.32 to be exact! I need my funds desperately and no one will follow up or reply to my email! Its very very frustrating because now I owe someone 600.00 and I dont have it. Im sick to my stomach over this. This is more than frustrating its hindered my life , bills didnt get paid and Im in debt now. I had to research who owned the POS or atms inside ace so here I am . The last not only has been rude but she probably took my money! Im out 615.32 because no one will help me. I will never ever go to Ace check cashing for anything and Ive been a customer for over 4 years there and I will never go back. Its a shame that a billion dollar company just scoffs at the poor and passes the buck to someone else as if it doesnt matter and clearly it doesnt but to me it does matter, 600.00 is a lot of money.