First State Bank - Sherman (TX)

Chesa Donovan Love this company, Global Financial Aid Services cares about our clients, our team members and the students we impact every day. Our team works diligently to ensure the best experience for clients and their students.

K Lewis Registered and funded an account online since there isnt a branch in my state. Truist closed the account two days later. Contacted customer service to find out why and was told I needed to visit a branch to provide identification. I again explained Im no where near a branch and asked if there was an alternate method to verify ID. To send via email, document upload, etc. The representative stated no, the only way to verify identification is at a branch. When I asked about my funds in the account, she said she didnt see any money. I corrected her immediately and told her "SunTrust" debited the funds because its on my bank statement. Trust purchased SunTrust and clearly hasnt updated the name but the money left my account. Navy Federal also confirmed Truist withdrew the funds. Trust continued to say they didnt receive any funds and they couldnt reopen the accounts. So I filed a fraud dispute with Navy Federal against Truist.

Liam Cleary I had a good experience with Ivana Robles helping me apply for a secured loan. The process was simple, quick, and she explained everything in a very easy to understand manner. Grateful for the assistance and professionalism.

mark fitzsimmons I was in a panic. Had not started taxes. Found these guys. They could not have been nicer. Very knowledgeable. Asked me for all the needed doc in the nicest way. Plus the fact they are local. I recommend them highly.

Jillian Waterbury This was part of an employer retirement plan. When I seperated from that company, it was extremely difficult to rollover my money to Fidelity. Voya treated me like a criminal when I asked for the verfication not to be sent to my old work address as I no longer had access to that email and they refused to verify me any other way ie with my SS#, address, DL # or any other data. It was extremely difficult to work with them.

Christina Torres Valdez Hello, I’m writing this review because of the great experience we had with the Texas City Branch. Natasha Garcia is amazing at what she does there, she assisted my dad and I and was very helpful throughout the whole process! I definitely recommend going to her at the Texas City location. Thank you Natasha for all you do.