First State Bank - Sherman (TX)

2 /5 John: Locked me out of my account for missing one text from them and also wouldnt help me sign up for estatements. I thought I had Done it correct but I still got charged and no help with it. Also couldnt opt out of receiving messages that would block my card

5 /5 James Goldsmith: Stephanie, our loan processor, was a super star keeping new home loan moving. She was always available for any question and explained our options honestly and thoroughly. My wife and I have worked on multiple properties with Stephanie having a great experience each time we worked together. She brings a positive presence to every call with her optimism. My wife and I highly recommend Stephanie for any loan.

5 /5 Joe Brown: Wonderful people, and strong customer service. Love having a Texas bank that is not controlled out of state. The bankers are people involved in the community. Rates are very competitive. This is a great bank.

1 /5 John Smith: So many restrictions the bank is unusable. And when you want to change something it’s usually automated. Get used to hearing “there’s nothing we can do about that. You must conform to our policy on __ .”