What Clients Are Saying First Convenience Bank (GG)
1 /5 Candi Whitfield: If I could give this bank an over all 0 stars I would! Please avoid this bank at all cost! The customer service is horrible the people they hire do not care about you or helping you! Good luck if they wrongfully charge you getting your money back! They will rob you and not care.
5 /5 Amy G-Z: I love this bank. Have been with them for 11 years and have zero complaints. I’m not really understanding all these negative reviews because I’ve never had an issue. They’ve always been so helpful to me and friendly when I’ve gone in. I have never been charged a single fee in all the years I’ve been with them. The only thing that’s inconvenient is that there’s not more locations now that I no longer live in the island. Other than that, they’re open 7 days a week and much later than any other financial institution. This means no matter my schedule, I’m likely able to make it in if I ever need anything. I would recommend banking with them to anyone I know.
5 /5 911 Pest Patrol: Been with them a bit for business and personal accounts tellers are always professional and courteous. The 2 female tellers are very attentive and friendly. i drive out my way to go this branch when needed worth the drive . Keep up the great work !
1 /5 Timothy Knighton: After putting a substantial amount of money into my bank account that I’ve had for six years from an accredited college, my money was put on hold for a week and I was left broke and in the negative after being told that $2500 of my money would be released. I was told that they could do nothing for me. This establishment is not for its patrons. It’s simply a money making machine. I suggested using another bank.
Jesus Zepeda service is excellent and super fast! Staff is very welcoming and explained the whole process. Will refer others to them. Thank you for your patience
Matthew Hefti Traci Rannefeld was a huge help to me. She answered all my questions, was smooth, fast, worked hard to make everything convenient for me, and was all-around a great person to meet and work with to take care of important life and financial issues. She was kind and patient. I recommend her as a person to help anyone looking to take care of their insurance and financial planning needs.
Will Very courteous and helpful. Waived a fee I was going to have to pay after opening my account because my direct deposit wouldnt come through for over a month. So far, theyve provided everything I want and need from a bank.