First Community Credit Union - Aliana - Richmond (TX)

5 /5 Taisha Brooks: I had the privilege of working with Joanne Janho today to open my first checking account. I went in nervous that I would get turned away by yet another bank but she listened and heard ME. I am thankful to her and her manager for allow me the oppression to get back into the banking world now that I am getting back on my feet! She is very knowledgeable, friendly and just awesome.

5 /5 Becky Nguyen: Joanne Janho is amazing! She was able to help us with multiple services on the account to save us from another trip. She was very helpful, kind and patient. Although she could not help us directly on everything, she was able to reach out to someone else to help us on the spot. We have always received great services at this location. THANK YOU JOANNE!

5 /5 Diana: Daniel at the FCCU in HEB Aliana is an excellent person and very professional. He is accurate, knowledgeable, and always provides excellent attention to the customer. His service makes the experience smooth and pleasant. Highly recommend his assistance!

5 /5 Goldyn Hall: I had a wonderful experience working with Joanne Janho at the bank. She was extremely professional, patient, and helpful throughout the entire process. She took the time to explain everything clearly and made sure I felt confident and comfortable with each step. Her positive attitude and genuine willingness to help really stood out. I truly appreciate her excellent customer service and would highly recommend her to anyone needing assistance. Thank you for making my visit so smooth and pleasant!

5 /5 Rasheed Olu: Dennis is an amazing person.She was incredibly helpful in resolving my issue with the unwanted auto-renewals debits I kept getting. I really appreciated how patient she was, taking the time to explain everything clearly and in detail. She made sure I understood each step, and thanks to her, the issue was resolved smoothly. Excellent customer service—thank you so much!