1 /5 Dennis Chu: The representative virtually cancelled my appointment last minutes. What is the point of having an appointment if you are treated as walk-in and has to wait past your appointment time? The branch representative also didnt give correct information about transaction.
I think I will give the Memorial branch a try next time and hope they treat customer with more respect and are more knowledgeable.
The one star is for the representative courtesy and and a follow-up email.
1 /5 Mau: Don’t use their IRA managed account. In 4 y I see no benefit. All profit goes in paying their huge fees. They say that have “proprietary funds” but they shared that they would negotiate with China funds and Blackrock. I am sure I can do much better job doing it myself with some training. I don’t trust them anymore.
1 /5 Ricardo LeBron: I had a terrible experience with the staff. The staff member implied that I was lying to her. I’ve been to this location twice, and there was a issue with both visits to the branch. The staff member gave me a weak apology but basically was still blaming me for her incompetence. Terrible Experience!! I will be looking for a new location or new company to do my business!
5 /5 ron lu: Michael was a tremendous help, patient, knowledgeable, what a great experience! Thanks so much for!
5 /5 Steve Sawyer: What an excellent meeting I had with Christopher Null. He went into great detail explaining everything and answering all of my questions.
Vannessa This company is not good stay away from this finance company. My loan for my car was $5686 so when my balance was supposed to $774 they added $1200 more on my account!! And Ive never been late on a payment NEVER!! THEY dont return phone calls nothing!!
Nancy Pears Jenna goes above and beyond. She is patient, kind, considerate, knowledgeable and very helpful. Thank you Jenna and to all the workers there! You are amazing
Amy Hartman This was the BEST experience we have ever had for our Taxes. E & E Tax Services was wonderful at explaining everything. Estrella Rojas was so helpful & made us feel comfortable & confident. We are ready for Taxes next year. We 100% recommend E&E Tax & Multiservices!