5 /5 Beth Zimmerman: Renee Smith was very professional, informative, and able to answer every question I asked. She made me feel very comfortable about changing auto insurance companies. We were able to connect on a personal level and talked about our families. It made me feel more comfortable with my new auto insurance agent. I like the fact my agent is in Kerrville and can be contacted at any time if I have a question or problem. Renee let me know I could contact her for any reason. I am happy with my decision to change insurance companies and Renee is my agent.