Farmers Insurance - Jazette Carnes - Lewisville (TX)

Debra Mathis Really appreciate all the help from the folks at Sparks, looking for good rates!!

Rachel Henson Personal attention at its best! I’m not great at remembering to pay bills and they will always call and email to make sure your policy stays in place. Also, I’ve had to file a claim before and they made it the easiest task ever!

ashley cepeda Always welcomed in with friendly faces and great service. All the insurance plans are always explained to make sure we understand the plan we chose. We have had this insurance for 3 years and have never had any troubles with it. Any time we have questions we get excellent help and the question gets answered.

Yeah Liseth Flores I would leave 10 stars! Great customer service and knowledgeable. I recommend her services!

Russell Smithson If you need great customer service, quick quotes and competitive rates then look no further.

Isela Martinez “I am beyond impressed with the service and professionalism of Home Insurance Agency. From the moment I reached out for a quote, I was met with clear communication, transparency, and genuine care for my needs. The entire process was seamless, and their team went above and beyond to ensure I had the right coverage at an affordable price. Whenever I’ve had questions or needed assistance, their customer service has been prompt and incredibly helpful. I feel confident and secure knowing I’m in such capable hands. Highly recommend to anyone seeking reliable insurance with exceptional customer care!”

John Cheek Adjuster/Inspector was awful, though he knew every thing. We had 50-60 mph winds that blew numerous shingles off, plus I have a leak no one seems to be able to find. I filed a claim and the adjuster came, spent very little time on my roof I also had a GAF certified roofer with him, the adjuster blew off everything he said and attributed it to fair wear and tear, and that the hail damage was old. at this time I had shingles laying all over my yard. He alloted me $245 for my entire roof. I went ahead and got The GAF CERTIFIED INSTALLERS to install a new roof. What they found made me sick, 21 rotted sheets of roof decking,cracking and molded shingles from water penatration. The roof over my patio was structured wrong and had to be completely redone, the adjuster never even looked at that portion of the roof. There were numerous city code violations he never caught or just disregarded. He was the worst adjuster I have ever met, and the roofer also said so. So now I have a new $18,240 GAF ROOF SYSTEM roof that is guaranteed for 50 years on materials 20 years labor, and I ger free yearly roof maintenance for 5 years

Maria Allen I haven’t always had the best experience with personnel here, but 5 stars for Lance’s service. I was very close to changing insurance companies due to adding another car and not feeling like i could get both covered for a reasonable price. It was almost 5p when i called and Lance stayed on the phone with me to run quotes and get my second car insured. And at a reasonable price. He was so helpful. Thanks again!

Perla Gonzalez ⭐️⭐️⭐️⭐️⭐️ Highly Recommend Alexa I had an amazing experience — everything was done professionally, on time, and with great attention to detail. Communication was clear and friendly throughout the entire process. You can tell she genuinely care about the quality of their work and customer satisfaction. I wouldn’t hesitate to work with her again or refer her to others. Truly top-notch service!