Farmers Insurance - Benjamin Outland - Decatur (TX)

Gene Birch Gracey and her team are amazing and very knowledgeable. When I bundled my home owners and auto insurance. We called the 1-800 number for Allstate in August 2024. we got insurance at an agreed upon price. In November 2024 unbeknown to us they billed our mortgage for an additional 1,000 dollars. We contacted customer service and got no where. We contacted Gracey and she said for us to transfer our policy to her as our Agent.We did and three days later we were able to get a refund for our 1,000 dollars. We never realized the importance of having an agent. We highly recommend Gracey and her Team. Honest and reliable.

Ashley Dougherty Liere Insurance has been a fantastic agency to work with! Their communication is clear and timely, and I always felt well taken care of throughout the process. They were able to find me the best rates without the hassle. A big thank you to John Bacon for being so helpful and responsive — he made everything smooth and stress-free. Highly recommend Liere Insurance!

Lino Alberto Benitez Machado Always good with adding or removing cars in mi policy

Raymond Mendoza Been going here for years. The owner is awesome and very knowledgeable! Definitely plan to continue going here for many years to come!

James Brown I have had several home owner insurance claims recently and my local agents helped to make the process go virtually as smooth as possible. My claims have been settled and things are back to normal. Thanks for assisting and helping guide me through the claims process.

Norma LaRepo I appreciate their business Luis is always there when we need him. They always answer my questions and calls. Great customer service and great prices.

Becky Halligan Always a great experience with the Frank Pistone office. Everyone there is so helpful. I feel very grateful I can be their customer. Every new term when we get our new rates I’m always so nervous about the price. Praying it doesn’t go up so much that we ever have to leave them for a better price. So happy to have my insurance with them and I would highly recommend them.

isabel perez Chelsy is amazing and helped me with my auto quote! She’s very sweet, patient, personable, and was extremely helpful! Thank you again Chelsy for all of your help!

Joshua Birney The staff is always fast and friendly. always willing to help. its great to be a part of their group. if youre needing insurance, Randy Allen + his partners are the best