Farmers Insurance - Benjamin Outland - Decatur (TX)

solsand I switched agents this year for proximity to my home. Glad I did. John and his staff are great. Best customer service I have EVER had when dealing with an insurance company, and I’ve been dealing with insurance for 45 years. They took the time to educate myself and my wife with regards to options and what was best for us. Highly recommended!

Jim Rose Bob really helped me out, so many questions about the different plans in the Medicare program. This vs that, you get this but not that. I watched a lot of YouTube videos, but they were not as informative as Bob was, we all sat down and looked over everything. You would do yourself good to get Bob to help you weed through the Medical jungle.

Bryan Garcia I had a wonderful experience; the customer service was professional and went above and beyond to find me the best rate. Amanda was fast to find the best option For me in know time. Thank you so much Amanda!

Lori Fajardo My insurance Roxanne is amazing

Bo Rogers Zach Pettikas is hands down one of the best insurance agents I’ve ever worked with. He takes the time to actually listen and explain everything in a way that makes sense, instead of just throwing numbers and policies at you. He’s patient, knowledgeable, and always quick to respond when I have questions. What I appreciate most is that Zach makes you feel like more than just a customer—he genuinely cares about finding the right coverage for your needs and making sure you’re confident in your choices. If you’re looking for someone trustworthy who will go above and beyond, Zach is your guy! Highly recommend him to anyone looking for reliable insurance guidance and outstanding customer service.

Jarred My favorite insurance man so down to earth and good to chat with

shane.saycheesecurdcompany My marketing associate Leslie was kind, a good listener, professional, and even generated several custom quotes to fit our needs. We are grateful to have a local human agent to help figure out the best coverages and rates. If you need a local agent with a helpful attitude paired with excellent professionalism, call Leslie at State Farm in Waco.

Autumn Gilbert Matt was very professional answered all my questions tried to find me the best price for my coverage. He took time to explain everything to me so I would have the information I needed to make the decision to have State Farm for my coverage I am very thankful for his help

Joel Bishop Kirill Boulatov is the best insurance agent Ive ever had. Hes taken the time to know my wife and me personally and to understand our needs. He has always been responsive to my emails and phone calls. In 2022, we had a claim for roof damage resulting from a bad storm and the adjuster was prompt and handled our claim very professionally. Im very happy with both Texas Farm Bureau as our insurance company and with Kirill as our agent. I recommend both without any reservation.

Dan Gorham With my home and auto coverage coming up for renewal, Ryan Gruner at Olive Branch came highly recommended by a mutual friend. Ryan quickly research my policy and the market and was able to deliver a policy with much better coverage at a reasonable premium with a nationally known and reputable company. Best of all, I know I have a local advocate should anything come up. I highly recommend Ryan to anyone with insurance needs.