Expert Insurance Co. - Texarkana (TX)

Cheryl Batiste Price is great, but customer service could have been a little better. It was confusing getting the pictures uploaded, and I was told I had to do it again a couple of times. I ended up driving to an office so they could take the photos for me. They apparently didn’t have to use the app. It should be that easy for customers too. Then I found out the person I originally spoke with didn’t get all of the information from me she needed and I had to be re-quoted again.

Aaron Theanswer Ask for Liz!!! She was very professional and took the time to explain my policy to me multiple times until she knew I understood it. Easily the best customer service Iv had dealing with auto insurance.

Lorde _ Loved the atmosphere! Real quiet and ambient. The lady was nice to provide a napkin when I asked for one. I had to wipe Buffalo sauce off my pants from earlier but that’s beside the point, friendly place!

Briseida Torres My husband called to get a quote, and the agent made a new policy with us not know anything about it. We found out until we got a bill of 2,000.00 Do not trust this agent.

Rene Rogers Gracie helped us with our commercial insurance needs this year. She knows insurance inside and out and works hard to get the best deals for her clients.

Victoria R I had a wonderful experience with Shield Insurance Agency, especially with Mayra. She was incredibly sweet, kind, and attentive, making the entire process so easy and stress-free. She went above and beyond to ensure I had everything I needed and made me feel genuinely cared for. I would highly recommend Shield Insurance Agency to anyone looking for excellent service and a personal touch. Thank you, Mayra, for your kindness and professionalism!

danny lynch Switched insurance 6 months ago and so glad I did. They are awesome. Just added my 18 year old son and not nearly as difficult and way less pricey than what my friends are paying for their son. Service is amazing and they are extremely nice.

William Alequin Ive been with Farmers Insurance for a year now, I havent really used their services since, thank GOD, nothing bad has happened to my house. But one thing is for sure, they dont forget about you, they always make sure you understand that they are there to help, and so far they have answered all of my question. They dont spam you and bother you, which is really refreshing. That is why I renew with Farmers Insurance again. Thanks Scott, youve being amazing.