Experior Financial Group - Houston (TX)

Katie Bonnell So I went in today to open a bank account. I was able to do mine with the manager of the facility. Instead of focusing on what we were doing she was helping everyone else then gradually getting back to what we were working on. Then towards that end after I done stayed that Im not familiar with this bank I really wasnt given any information everything was speed through. No information about online banking, if there is an mobile app no nothing. Also its not a huge deal or anything but anywhere else would give you a folder of some type to put your paper work in. Here nope your just handed this stack of papers along with little ones that could fly away as soon as you step outside. She really didnt explain everything they had to offer either so it wasnt a pleasant experience. Im not impressed and would not recommend due to poor customer service.

Wald Taylor Ive gotten to know Stephanie over the past few years and have always been impressed by her professionalism, reliability, and strong work ethic. She’s responsive, detail-oriented, and a pleasure to work with.

Melissa Tritsch We’ve been banking at SouthStar Bank for 3 years. We initially went there because they have lock boxes. From the first time we walked in they exceeded our expectations! Their staff is very knowledgeable, helpful and friendly. They remember you and addrwsss you by name each time you walk in. This week I was having an issue with Zelle. I went in and they researched until they figured out my specific problem and helped me resolve it. If customer service matters to you - as it does me - this is the bank for you!

Nathan Garcia Very helpful i was in and out cash was in my bank account before I left

Camesia Cumby I had the pleasure of visiting security finance recently, and I was very impressed with the professionalism and quality of service. Yolanda was friendly, attentive, and made the entire experience seamless. The atmosphere was welcoming, and everything was handled with great care. I truly appreciate the dedication to customer satisfaction. I would highly recommend security finance to anyone that is in need of assistance.

bbybluesky 17 I’ve been with security finance so many years . And everytime i come in the staff here in san marcos tx always have a great smile and great you with kindness and makes you feel like part of their family. And financing with them are very fast, you will get the money right there and then..and leave happy

Betty Taylor We have used them for years...a father and daughter team. Sadly, the father has been very sick, but his daughter is very knowledgeable and helpful. I give them a 5 star rating.

Jean Amboree-Justice I feel very comfortable with my finances in your care and for you to guide me in the right direction. I found you to be the most professional of those I interviewed 14 years ago. I have no hesitation in recommending your services with complete trust and I look forward to my continued relationship with you and your company.

Sam Tyre Acuna I wish I could give them 10 stars!!! Very good customer service, so happy walking out of the building.