Edward Jones - Financial Advisor: Mark S Storm, CFP®|AAMS® - Lampasas (TX)

Jay Peterson Another scam company spam calling me. 3 strikes and i will file a lawsuit

Erica Pleasant This is a very good bank and they will always help whatever the need is.I have been with them the day they opened I have no regrets.

Wendy Bode Great service by Rachel and Amanda. We recommend then often.

Jennifer McMillin Have been with this group for decades. Highly recommend.

Nicholas P I went into the Seguin branch on Monday 8/26 to order a new debit card because mine was expiring. I talked to a teller and a banker and they Updated my address even though they had the correct one on hand. They assured me that I would receive a new card would in 5-7 business days and that they do not issue instant temporary cards. It has been 8 business days and I have not received any updates or the card. I called CS today and rep said they didnt see any card being shipped. He was awesome and ordered a new card and authorized it to be to be used via my digital wallet. So here I am, having to take cash out with my ID for what will be 3 weeks unless the card doesnt arrive. I spent 40 mins at this branch and even sat down with an incompetent banker that didnt even send the card or mention the digital wallet version? He was a 40-50 year old man and was doing something on his computer for 15-20mins and all he did was change my mailing address and didnt even order it? Its 2024 and I shouldnt have to wait to acces my bank account at all let alone almost 2-3 weeks. I dont ever leave extremely negative reviews ever but I feel so stupid checking the mail everyday for something that was never going to be there. Also the fact that it wasnt mentioned that I could just access the new card via digital wallet and didnt have to wait. This was lazy customer service for an extremely simple problem. I am worse off for going into the branch instead of just calling a CS rep and that is sad. Maybe someone from this branch will see this and this problem wont happen to anyone else.

Richard Joshua Hernandez I had the pleasure of working with Glenda Toon at Symphony Financial in El Paso, TX, and I couldn’t be more satisfied with the experience. With over 23 years of experience, Glenda is a certified fiduciary who truly puts her clients’ best interests first. She specializes in empowering women through education, guiding them through significant life events such as home buying, divorce, retirement, and estate planning. Her personalized approach and dedication to client education have been invaluable in helping me navigate complex financial decisions with confidence. I highly recommend Glenda and the team at Symphony Financial for anyone seeking knowledgeable and compassionate financial guidance.

jahir sanchez Good