5 /5 Stephanie Garza: I had the pleasure of working with Faith, a Senior Member Relationship Specialist, on my recent loan application. From the very start, Faith was professional, knowledgeable, and incredibly patient. She took the time to walk me through each step of the process, answered all of my questions thoroughly, and ensured I fully understood my options.
Even though everything was handled over the phone, Faith efficiently verified my identity, making the entire process feel secure and seamless. What impressed me most was her commitment to making sure I felt confident and supported. Thanks to Faith’s expertise and friendly approach, the loan process was smooth and stress-free. I honestly thought she had my best interests in mind every step of the way.
Highly recommend Faith for anyone needing loan assistance or general member support; her service is top-notch!