caryOKeefe - Fort Worth (TX)

Nick Sibrian Thank you Monica for your help today with my girlfriends pendant necklace. The chain snapped and she replaced it for us! Which was so awesome! Didn’t know Kendra Scott has that type of warranty or service!! Definitely will make another purchase here soon enough! Made my girlfriends day much better!!

Maria Gallardo The jewelry is of good quality, the store is very beautiful, they are very kind, they make you feel like you are at home

Caro Vera I love the customer service and the welcoming. The 24hours access to last minute questions! Highly recommend! Special thanks to Lauren.

Steffen S David is fantastic to work with - knowledgeable, patient and fairly priced! I definitely recommend him if you are looking for wedding bands, or need to make changes to an existing ring. He was able to make the wedding band of my wife match the design of her engagement ring perfectly, and I am more than happy the way my wedding band turned out based on a specific design I had asked for. Also a special appreciation for his wife Denise who advised us and kept us in the loop about the progress. Thank you both!

Morgan Arnett They did a great job designing my engagement ring. We went back for our wedding bands and Sarah was so sweet and helpful:)

Alicia Barton My husband and I had been hunting for a replacement for my original wedding ring set. Everywhere we looked was too expensive, or the associates were too pushy, or judgmental of our budget. However STEVE at the GRAPEVINE Marquise Jewelers was so kind and patient with us. We had left the store, then come back right before closing. Even after we had purchased a set, and it was shipped to me, we discussed resizing at length. THEN after shipping it back to him to possibly resize, I had completely changed my mind about the set. He was still so patient with me, making sure that I got the ring that I truly wanted. Thank you, Steve, from the bottom of my heart. We WILL be back for a wedding band. PS They truly take care of their out of town customers!

doorsgirl100 My husband and I have been clients for almost 30 years and we have always loved the watches and Jewelry we have bought there. The personalized service is amazing. However, recently my parents suffered a catastrophic fire and lost everything. We were able to find a few pieces of my mom’s jewelry. They were in terrible condition. I brought them to Luxor and they have been able to refinish them for lack of a better word to pristine condition. I am in awe of the talent it took to do this. I have included a before and after of one of the pieces.

Brianna Norris I needed some links removed from a new Bulova watch I had gotten for my birthday. At first I tried taking it to the actual bulova section of Dillard’s, who refused to help me because I hadn’t bought it from there. But 20 more steps through the mall I saw this lovely jewelry store that took great care of me! This very professional staff was very patient with me and did a nice job (they had to take out almost all the links) but it was only $8 and super fast. I really appreciated the service!!

John Coffey Absolutely would not recommend this place to anyone. My fiancé an I came in with 2 rings worth 4 thousand dollars. Research was done as well as our original receipts which they did not know we had. The man that helped us was snooty an told us “they weren’t worth much”. Then proceeded to offer us 240 dollars. All while treating us like we didn’t know what we doing an trying to pull one over on us. I’m absolutely disgusted with the attitude of this establishment as he then proceeded to flick the box of rings back in our direction when we told him no. Do not give them your business.