Burnet County Treasurer’s Office - Burnet (TX)

F L Update : Erica, Cami, and I forgot the next young lady’s name, but they were so patient and helpful to me and ultimately got the issue resolved. I will be staying with this week just really due to how they stayed after hours to really help me get the money I needed. They were really kind and understood that I was just frustrated. I really needed some help so I’m changing my rating to five stars. I will leave the information below just to help others with expectations of new customer accounts. Very disappointed so far. Direct deposit is taking a long time to accept so I’m having to be sent paper checks for my job. Even with depositing the checks at the ATM they’re still being rejected and I still don’t have access to my money. Going on four weeks now I don’t know about you guys, but I can’t afford to go for weeks with no pay. I think it even should be a good manner to at least give me the checks back so I can cash them somewhere else. I can’t even feed my child at this point and they just keep telling me sometime today then that goes and it’s a new day. It truly sucks because I had a prepaid card for probably seven years and never had an issue. Finally decided to switch to a local credit union and this is what happens.

Phoenix Dust I put in an application for debt consolidation cause I barely started a job and everything due at once. My husband told me to try them cause they seem legitimate and trustworthy. Not in the least after giving me hope and able to breathe after going into their office to close the deal and I sign the documents and get the checks in my hand. 20 mins it took after leaving their office for them to rip my only hope I had away cause they needed proof of child support after days of calling and then going in their office not once saying they needed that proof. I won’t be recommending any one to them and every i told saying that was a miracle i will be taking those words back. This place deserves 0 stars.

Wald Taylor Ive gotten to know Stephanie over the past few years and have always been impressed by her professionalism, reliability, and strong work ethic. She’s responsive, detail-oriented, and a pleasure to work with.

Cielo Solorio Was looking for a company to get life insurance from and stumbled across Family & Fiance. Were very helpful and did a wonderful job at explaining what the process was and what I can get from it. Very sweet people. They made sure I was taken care of. 10/10 do recommend.