Bonham Chrysler Dodge Jeep Ram - Bonham (TX)

1 /5 Jennifer Cambra: The day I bought the car was a smooth process and the salesman and finance manager were great. After that though everything was a nightmare. They failed to add my bank as a lien holder, months go by and nothing is done by them. They said they were going to fix the problem. I followed up numerous times and nothing got done. The general manager never called me back even though I left NUMEROUS messages. I eventually had to fix the issue myself taking an entire day to get a duplicate title and go add the bank as a lien holder. I eventually stopped by the dealership where they said they wanted to try and make things right. They would cut a check to reimburse me for the cost of the duplicate title and paying to add a lien holder. I still haven’t received the check which the assistant GM assured he would get them working on. I waited there at the dealership for over and hour to try and speak with the GM. I then called for follow up to it and got no return phone call. Clearly all they care about is getting the car sold. After that the customer ceases to matter. I would never recommend them to any one in the market for a car. They don’t truly care about you as a customer.

5 /5 Chalee Gates: I had an amazing experience at Bonham Chrysler Dodge Jeep Ram! From the moment I walked in, the staff made me feel welcome and taken care of. Isaiah was patient, knowledgeable, and never made me feel pressured. I brought my 2 month old as well as my 3 year old and everyone there made sure we were comfortable and made sure my babies were good the entire time. They took the time to understand what I was looking for and helped me find the perfect vehicle that fit both my needs and my budget. Isaiah to Rachel to the man in financing really mad the entire process smooth and stress-free. I highly recommend this dealership to anyone looking for a great car-buying experience. Thanks again for everything!

5 /5 William Ford: I like this dealership because they are straight forward. There are add ons available but you arent pushed to buy them. I have purchased several vehicle from Bonham and have never had a bad experience. The online price is the actual price of the vehicle with no local residency restrictions that Ive seen from other dealers. I saw the truck listed online and it was the least expensive certified pre-owned Ram 2500 listed and had almost the lowest miles. Thinking there had to be something not included with the price, I went to Bonham Chrysler already planning on walking away if the deal wasnt right. Again i was supprised to see the truck fully detailed and sitting in at the front doors of the dealership (I called and spoke to Todd Welch to confirm the vehicle was available and evidentlyhe knew he was going to sell it that day. I purchased the 2024 Ram 2500 Bighorn CPO vehicle and even the financing department was great. Got a rate that on a used vehicle that I would only expect on a new vehicle in todays market. Being they are straight forward with the pricing, they also dont play the games of running back and forth giving you multiple deals. Once I was happy with the trade and vehicle price, they went to finance and he went straight to the lowest rate without any back and forth. My salesman was Todd Welch hes been around the business for a long time and knows what they can and cant do. I cant do the whole back and forth of "lets see what we can do" or the unexplained fees or add ons. I will ask for Mr Welch and will definitely purchase another vehicle from Bonham.

5 /5 Lorenda Davis: I met some very nice people today. Rachel is amazing. My Credit isnt all that great, But they all worked together as a team and got me approved for a beautiful 2024 Chevy Trax ❤️ I love it.

5 /5 Gayle Cole: Bonham Chrysler has a small town friendliness with a big city selection. Every single person was as nice and as helpful as they could be. Rachel Stevens deserves special mention...what a great person! I went to Bonham for the selection, I bought a car because of her level of care and compassion and honesty. Chad, the finance guy, was also very helpful and went out of his way to get me a great deal. Great experience...and when Im due for my next car, I will go back!