Bank of America Financial Center - Sugar Land (TX)

5 /5 Kaynat Fajjar: This is my local BoA and I always have a great experience here. The staff were friendly, patient, and the whole process was smooth and efficient. I was very pleased with the service provided by Ms. Saima, as she really took the time to help me and understood how to address my concerns. She answered all my questions without rushing me, which I really appreciated. Very satisfied with the help I received today.

3 /5 Deisy Diaz: Had an good experience here! Sadly when we came in we weren’t greeted their isn’t a teller so it was a bit awkward going all the way in, until we saw the first office the man took a while to get up from his chair to welcome us but anyways! We waited in the lobby and met with Samaya? I believe that’s her name not sure. I schedule an appointment at 12pm with the notary got their 5mins before the appointment and someone was ahead of us so we had to wait a bit but we didn’t mind. She had to keep going back & fourth with the manager to verify the form we had brought in - never experienced that before it took a little longer to get the form filled out since the manager was also busy. Somewhat okay experience

1 /5 Faisal Mukadam: I recently attempted to open a business account with Bank of America, but the experience was marred by misinformation and inefficiency. Upon entering the branch, I explicitly stated that my business partner resides in Canada. However, the representative assured me that her presence wasnt necessary to open the account. Fast forward to the account opening process, I was stunned when the bank suddenly required my partners physical presence. This contradiction wasted my time and caused significant inconvenience. The lack of transparency and clear communication from Bank of Americas staff led to unnecessary delays. As a business owner, time is invaluable

5 /5 PoweredbyPlants: I tried making an appt at this branch but it didn’t seem to go through. But I luckily it wasn’t busy and was met by Ariyon who helped me upgrade my credit card. She was very professional and friendly made the whole process super smooth! Thanks again!

5 /5 Mahri Akiyeva: I went with my daughter to open an account today and Danielle was there to assist us. She was so nice, patient, and answered all of our questions. The process didnt take long, I felt really welcomed, and loved the experience.