Wealth Enhancement Group - Philadelphia (PA)

Joseph Mitchell We have been using Engrade Financial for over a year. They are very responsive getting insurance quotes and always finds the best rates for us. Recently needed help getting someone new auto insurance on Saturday night and Engrade Financial found affordable coverage with in minutes of my call.

Nelson Murphy Ive been a happy customer ever since I learned how to drive. The staff is friendly, knowledgeable, and responsive, and they treat you like a valued partner. Special shout-out to Tim Lyon who exemplifies top notch customer service.

Danielle Grant Although my account had to be closed due to fraud , without the help of Diane and Chris at this branch I would have been in an even worse situation. Diane went above and beyond and took me without appts . Thank you both from the bottom of my heart .

Lewis Branning The team at Janney Montgomery Scott is an excellent professional team focused on you! It doesn’t get any better with the trusted relationship you will develop!

Danielle Sandusky-Wilson Uniontown Location Thee absolute worst bank I have ever dealt with literally. The very first thing that I have not agreed with since opening is the fact that they put a limit on your very own money on how much you can spend per day but what sealed the deal for me is what happened this last week. July 17th I went into the bank to deposit money. I counted it at the counter then the teller counted it & said I was short 100 dollars. I said "Are you sure" she said "wait let me recount it" so she did & I was in fact not short. She gave me my receipt showing the amount I had & also my online banking said the same amount. An hour goes by & the teller calls me to say she took 100 from my bank because her counting was wrong... " Wait.. it was counted by me twice then by her twice & she gave me my slip stating just that. So I get upset about her waiting an hour to call me & tell me I was supposedly 100 short & just taking from my account without my knowledge or approval so I ask for a manager & she tells me one will contact me. Today is July 29th & I still have not got a call so I went in to see why. Again, They told me that CEO was looking over everything & someone would contact me. Well someone did .. the manager Anna & I was basically told "oh well the teller made a mistake .. Didnt you ever make a mistake?" So I got 100 taken from my account even tho it was counted 4 times.. yes 4 times & my receipt showed that & my online banking. I was always taught that the customer is always right but in this case I am right! I was so extremely upset & livid so the manager told me basically oh well close your accounts & go elsewhere! They also just went in and changed my deposit info from that day but thank god I already had a screenshot of what posted on the original date & what they changed it to today.. DAYS later! Obviously someone is lying for someone! Ridiculous! They are so unprofessional especially the manager! If anyone knows who I can talk to about this.. someone higher up then them please please contact me so they know this has happened!

Mike Thomas Friendly, courteous, staff. Much better than any bank I know

Colleen McD They were very helpful after my family member passed away. Go to Hermitage,Pa location. They were wonderful.

Jen Dershem The general public may know not know a lot about policies and since he’s the only advisor that showed up, he was called for a question. He kept interrupting my husband and then hung up on him. The way he deals with the general public needs to be worked on.

Sam Thompson Judy at the Thorndale branch is super sweet, kind, & a pleasure to chat with as she guides you through your time there. She’s the best!