Truist - Williamsport (PA)

1 /5 Adam Y.: Went inside to teller to cash a check that was written from BB&T. Teller informed me there is an $8 FEE for cashing THEIR OWN check because I do not have any accounts with them. Then she asked what bank I use and that they would love to have me close my account with my current bank and open one with them. I almost laughed out loud. Interesting way to solicite new customers, by charging them to cash their own check.

1 /5 sean cobb: Have been waiting over an hour to close on old IRA at this branch. Looks like the teller helping me left and the branch manager who is supposed to be making some phone call to close the account has spent the last hour opening an account. Still here. Almost 2 hours to close an account. This is ridiculous, even for this crappy bank.

1 /5 Josh Mcclean: Worst business to work with hands down! Had a SunTrust account that got bought by this bad establishment and have had a hard time paying the bills without late fees for their untimely posting of payments. Try to pay on the phone... been on hold several times over 45 min and still no answer! Finally get through after calling a random branch 5 states away to get a better phone number and closed account... now have a bill for a random late fee after account closed and... on hold currently for .. 30 min as I post this! Worst company please save your self and run the other way from them!