Thrivent Financial-Lutherans - Bethlehem (PA)

T M Our financial advisors, Cory and Nick made a trip from Philadelphia Pa to Colorado to meet us. What a great team they are. We had a wonderful visit meeting them for the first time. They were very knowledgeable about our retirement needs, and we have great trust in them, as well as the company. What a pleasure they are. Would recommend their services for sure. TM

Julian Whittington Wyrope Federal Credit Union has truly changed my life. I came to them during a difficult time, trying to get back on my feet financially. They have treated me with respect, patience, and genuine care. Unlike big banks that make you feel like just another number, Wyrope made me feel like a person. They listened to my story, worked with me to find the right solutions, and never once made me feel judged. Their team has gone above and beyond to support me. Special shoutout to their staff—they have been kind, knowledgeable, and truly invested in helping me succeed. If you’re looking for a place that’s more than just a financial institution, but a true partner in your journey, Wyrope is it. I’m grateful every day I walked through their doors. Thanks to them, I’m finally getting my life back on track.

Danielle Sandusky-Wilson Uniontown Location Thee absolute worst bank I have ever dealt with literally. The very first thing that I have not agreed with since opening is the fact that they put a limit on your very own money on how much you can spend per day but what sealed the deal for me is what happened this last week. July 17th I went into the bank to deposit money. I counted it at the counter then the teller counted it & said I was short 100 dollars. I said "Are you sure" she said "wait let me recount it" so she did & I was in fact not short. She gave me my receipt showing the amount I had & also my online banking said the same amount. An hour goes by & the teller calls me to say she took 100 from my bank because her counting was wrong... " Wait.. it was counted by me twice then by her twice & she gave me my slip stating just that. So I get upset about her waiting an hour to call me & tell me I was supposedly 100 short & just taking from my account without my knowledge or approval so I ask for a manager & she tells me one will contact me. Today is July 29th & I still have not got a call so I went in to see why. Again, They told me that CEO was looking over everything & someone would contact me. Well someone did .. the manager Anna & I was basically told "oh well the teller made a mistake .. Didnt you ever make a mistake?" So I got 100 taken from my account even tho it was counted 4 times.. yes 4 times & my receipt showed that & my online banking. I was always taught that the customer is always right but in this case I am right! I was so extremely upset & livid so the manager told me basically oh well close your accounts & go elsewhere! They also just went in and changed my deposit info from that day but thank god I already had a screenshot of what posted on the original date & what they changed it to today.. DAYS later! Obviously someone is lying for someone! Ridiculous! They are so unprofessional especially the manager! If anyone knows who I can talk to about this.. someone higher up then them please please contact me so they know this has happened!

Notimeforfoolishness Really GERALD CULP..excellent postmaster!

Tiffany Oliver Excellent services. Ive used their notary services several times. Very quick and efficient. Friendly staff. Ice cold AC in the summer.

Juvencia V. Nothing like being lied too! I am extremely disappointed. Spoke with a lot of csr’s there. Due to “timing” of when I filed my income tax return and when payment was due - I was told by 4 people I would get my income tax check reversed and send back to me. You see they applied it to my loan. AFTER hey told me I was going to get my money back. So like a complete fool I kept checking my mailbox. I called them yesterday 30 aug - just to be told it was applied to my interest. I asked how can they tell me that, when it wasn’t true? Supervisor Dante and manager Stephanie all they could say was I’m sorry. They shouldn’t have said that. What we can do is listen to the phone recordings and tell the supervisors to retrain them. WHATTTTTTT? Stephanie told me she didn’t see any notes on there where the reps told me it was reversed. I was even told it would be submitted for review, that was probably a lie. Because right after that I called back and sure enough she told me the check is coming from the irs so it might take up to 30 days? Well glad they are going to get retrained on me! From the beginning of this arrangement I went into to pay my student loan back- they kept reiterating if I do this: my income tax will NOT be withheld nor will my pay be garnished. All LIES! I loath being lied too! I wouldn’t be surprised if they garnish my check. They don’t FREAKING know what they are doing. Thank you Navient! This is not the end. I am seeking answers! Unbelievable how they are allowed to play with your money. Knowing full well every human being has bills to pay. So shouldn’t a call be made before you keep or withdraw money from someone. You can’t play with people’s money.

John U I was connected to Dave through a friend and he has done a great job on my taxes for years. He takes the time to meet in person and discuss the intricacies with me. Extremely knowledgeable and personable. Highly recommended.

Judy Kirkpatrick Knowledgeable. Michael Jones has become one of my friends. Judy K.