1 /5 Jasur Nurullayev: Worst Banking Experience – Deeply Regret Choosing PNC
This has been the most disappointing and frustrating banking experience I’ve ever had.
I opened a Secured Credit Card in February, hoping to build my credit. It’s now JULY, and I still have NO FICO score. Six months have passed — and NOTHING. No updates, no results, no guidance. This bank makes something that should be simple, incredibly confusing and slow.
Even worse, I’ve been dealing with two fake transactions on my account for the past four days. I’ve called, submitted forms, followed every instruction — and still, no refund, no help, no solution. Their website is useless, and the customer service is one of the worst I’ve ever dealt with. You wait forever just to be told to call another number or check back later. No one takes ownership. No one cares.
The mobile app is a mess — confusing layout, unclear steps, and missing functionality. It’s as if this bank doesn’t want you to fix anything or even understand what’s happening with your own money.
PNC claims to offer protection and support — but that’s just marketing. In reality, you’re on your own when things go wrong.
I’m done. I strongly warn others to stay away from PNC Bank. There are much better banks out there that value your time, your money, and your trust. PNC has failed me in every possible way.