My Insurance People @ Benedetti & Associates Inc - McKeesport (PA)

1 /5 Ulysses Church: I give it a 3 stars cause the women that answered the phone a week was kind took all my info but, the ones that handle the rest of the business not good a week later no return calls but I guess thats how the world is working now. Thanks for the time this is not good for business. But ended up giving them a because I know if I didnt leave a message or a post they wouldnt have responded to me.

1 /5 Issac H: I have auto payments on and a up to date card on file and they cancelled my auto policy. Now I have no insurance and finding out after someone totals my car is another gut punch. I tried calling and leaving messages for days and no responses still.

5 /5 Jamie Steinert: Everyone is so helpful here! Everything that I had questions and concerns about was explained thoroughly and made me feel very secure with choosing “The Insurance People” for my car insurance. I feel so safe to drive knowing they have my back! Thanks again!

1 /5 Nicole Tarquinio: Impossible to get a hold of them. I had both my auto and homeowners with this company for many years and received wonderful service from Lori. However, since Lori has left, it has been a real problem. My auto coverage went up substantially this year so I tried to cancel only my auto policy to move it to another company. The insurance company cancelled my homeowners in error as well. I was trying to work through Benedetti for several weeks/months to get it corrected but it never got fixed, so I had to move my homeowners policy elsewhere as I was going on a few months at that point with no coverage. Now my mortgage company is trying to charge me nearly $1k to cover the lapse in coverage, all because of this error. I cant get anyone to respond to me via email or phone and I cant talk directly to the insurance company because my policy was set up through this agency. While it was a great company for years, I would recommend staying away now.

1 /5 Lindsay Pegher: Not responsive. Once you sign up with them, you can’t reach them to cancel or change policies.