Mid Penn Bank - Pottsville (PA)

Kimberly Johnson Eric deserves 5 stars, his customer service was absolutely wonderful, this was my second visit with him within 2 years and he was the exact same. Very kind ,very knowledgeable as he explained the entire process, very patience in paying attention to my questions and concerns. I left my visit very pleased.

Jeffrey H The employees of this branch are always , helpful , kind and extremely patient. Even when they are busy, they never seem flustered!

Rosso Nero Its been a clown show since my mortgages were shipped to BSI, but I held my tongue. As long as I could. I got the conversion paperwork and went online to activate my account. I did so, and set up auto-pay for my first mortgage. I then tried to add the second mortgage, but couldnt. I called customer service only to be told I couldnt add my other mortgages (I have rentals) to my online account, I would have to create separate logins for each of them. I dont know what Windows95 application BSI uses to process payments, but I decided against setting up a bunch of separate accounts, and, as I would have done in 1985, filled out paperwork and mailed it to them authorizing auto pay. It turns out to be a good thing I did, because the autopay request I submitted on their website only worked twice and today I received a past due notice for funds that should have been processed automatically. So I will go ahead and mail paperwork for the final account along with a check for the past due amount.

Melissa Laniewski We have always gone to Sue for our taxes and now we use her new partner Courtney. They are both great! Their service is always top notch and their prices are very reasonable. Professional service with a personal touch!

Carol Lukas Have been a client for many years and have complete confidence and satisfaction with the company, have done an excellent job with my investments.