5 /5 Alicia: Carol, Kelly & Barb are my people! They have all went above & beyond to help me out whenever I have found myself in a bind. Ive been working with them over a decade now. They are fair & reasonable. You have any type of questions, they will do their best to find you the answers. I have "heard" horror stories, but I have never, personally experienced them 1st hand; but than again, Im an open book. I would not continue going to them if I didnt trust them. I will say, Im sad to see Carol retired - I wish her the best in her new chapter of life. Hope Kelly gets back soon! Pray that Barbs around for time to come. Those 3 girls MADE that branch! Theyre the reason I keep coming back. So, if you find yourself in the need of help, may I recommend Barb- she will do everything she can to get you the help you need! You can always say you saw my review & let her know, thatd be even better yet!