1 /5 Marie: The assistant manager opened an account in my name, along with another person, without my presence or informing me about the type of account. She then allowed the account to be closed without my knowledge. Her actions were highly unethical and likely unlawful. This was an incredibly distressing experience, made worse by the branch’s unprofessional response when I raised my concerns. I would not recommend this bank if you expect transparency about account openings, the type of account you have, or if an account is closed without your knowledge or consent.