Crossroads Advisors Group - Ameriprise Financial Services, LLC - Reading (PA)

Allen Koehler Personalized attention, small class sizes with unique opportunities of a large research university.

Danielle Sandusky-Wilson Uniontown Location Thee absolute worst bank I have ever dealt with literally. The very first thing that I have not agreed with since opening is the fact that they put a limit on your very own money on how much you can spend per day but what sealed the deal for me is what happened this last week. July 17th I went into the bank to deposit money. I counted it at the counter then the teller counted it & said I was short 100 dollars. I said "Are you sure" she said "wait let me recount it" so she did & I was in fact not short. She gave me my receipt showing the amount I had & also my online banking said the same amount. An hour goes by & the teller calls me to say she took 100 from my bank because her counting was wrong... " Wait.. it was counted by me twice then by her twice & she gave me my slip stating just that. So I get upset about her waiting an hour to call me & tell me I was supposedly 100 short & just taking from my account without my knowledge or approval so I ask for a manager & she tells me one will contact me. Today is July 29th & I still have not got a call so I went in to see why. Again, They told me that CEO was looking over everything & someone would contact me. Well someone did .. the manager Anna & I was basically told "oh well the teller made a mistake .. Didnt you ever make a mistake?" So I got 100 taken from my account even tho it was counted 4 times.. yes 4 times & my receipt showed that & my online banking. I was always taught that the customer is always right but in this case I am right! I was so extremely upset & livid so the manager told me basically oh well close your accounts & go elsewhere! They also just went in and changed my deposit info from that day but thank god I already had a screenshot of what posted on the original date & what they changed it to today.. DAYS later! Obviously someone is lying for someone! Ridiculous! They are so unprofessional especially the manager! If anyone knows who I can talk to about this.. someone higher up then them please please contact me so they know this has happened!

Kellin Lopez I was getting high prices because of accidents that weren’t my fault. I got quotes from so many companies and this was the first time the agent cared if there was documentation of who was at fault for the accident so that I myself wouldn’t get charged for it, and went through the coverages in detail so I know what I’m paying for. I appreciate the money you saved me and the patience you had, thank you Shadia Guzman

Alexis Ninfo Jon was informative, precise and honest. Everything you could want in a Financial Advisor. Will highly recommend!

Diana Gill Great accountants explained everything in simple man’s terms to help us plan better. Used them now for 35 years. Will continue well into the future God willing!