Kerone Knowles Spoke with Ann who as usual very polite and friendly. I was able to help and I needed and all questions answered. As always a very good experience when dealing with this office.
Steffany Raj When I first got my TLC insurance, I went through them and got coverage no hassle but the woman I dealt with is no longer there. She has left and since she has left they have fell through the cracks. The way they talk to people and hang up the phone is just plain disgusting. They speak to you as if they are doing you a favor when it’s the other way around. Without us TLC drivers you wouldn’t have a reason to exist. We provide the money for your business in order for it to continue. They lack the simple etiquette of professionalism. They will sit here and say oh we are very busy and I walked in there snd there was no one in the place when I walked in. I have noticed the amount of drivers that used to be sitting outside waiting to renew their policies is no longer the same. Maybe it’s because of the tone they been using. To top this very thoughtful long review, the manager Sarah, Associate Leon and Associate Angela S does not deserve our money. They deserve nothing. Business like this needs to go in for review snd going further I will be putting in a complaint with the better business bureau for the tone and racial slurs they have insinuated. At a time like you start to see businesses real colors. Further I hope to be seeing them in court cause I will be filing a claim with the court system.
Champion International Construction Corp. Jennifer Collins of Acrisure (RPM Insurance Agency) is the gold standard in property insurance.
She’s incredibly knowledgeable, highly professional, and a true problem-solver—always finding the best path forward with calm and care. Jennifer treats every policy like it’s her own, and in a world where great service is rare, she’s a standout, far above the rest. We are truly lucky to have her on our side.
Angie Darlington This place is horrible. I have closed my account 5 months ago. When I call to let them know they are still sending me balance due messages, they put me on hold and never came back to speak with me. Why are you not closing my account? You are using bullying tactics and it will not work with me. I open this for my grandson 10 years ago within my Credit Union. Now that his parents are financial situation I know longer need this policy. So I decided to close my account at least 5 months ago. I am not interested in doing business with businesses such as your company and the likes thereof. Please Close my account immediately, I will not be sending anymore payments to you.
Regret every opening an account with you,
Angela Vaughns,
Lena Kashtelyan Super positive experience with Lydia: informative, responsive, communicative and very easy to work with overall. Highly recommend working with her!
