United States Postal Service - Lyons (NY)

1 /5 Rick Boyer: Worst post office in history! I was waiting to receive my closing check after moving here from selling my previous house and after a week I contacted my attorney and they said it has been at the post office for a week. This is certified mail. I picked it up the next morning and got a notification in my mailbox that afternoon that I had certified mail at the post office. And this time I was waiting to receive a check in the mail for repairs to a vehicle in the repair shop and I get the USPS informed mail notification it was supposed to show up Saturday and by Monday no check. I received none of the mail I was supposed to get that Saturday. I called the post office and they were going to check the mail Tuesday and see if it was there, if not they were going to have the delivery driver stop at 5 houses before and after our house to see if she could find it. The next day I call and ask for the postmaster there and I was told he was busy so I left a number to call back and NEVER received a return call. Not to mention the numerous times we receive other neighbors mail. I would give them 0 stars but you cant do that or it will not post.

3 /5 Destiny Fisher: The staff inside the physical location are always wonderful. Sometimes there is a line but they work efficiently to make it go as fast as possible. As for the driving staff, thats a different story. I was almost backed into while driving in a 55, when I honked my horn to get their attention to stop she screamed at me like I did something wrong! On a separate incident my spouse was flipped off by a driver that ignored a yield sign.; errr err When I purchased an expensive VR set I paid extra to have to sign for the package. The delivery person ignored that and left the package on the porch. In the town of Lyons - that couldve ended up being a disaster.

5 /5 Compost Envy: This post office has beyond excellent customer service! The post master tracked my lost package, helped me file a missing package claim, and then he followed up once he received more information. The package was delivered because of this post master. I truly respect and appreciate the wonderful customer service!

2 /5 Anthony Crouse: Since when is the post office not required to pick up your mail on a daily basis? I was told that the post office is only required to deliver mail not pick it up even though theyre coming to my house to deliver the mail anyway. What do I pay taxes for again?

1 /5 David Ridley: This place is terrible. The ONLY time Ive done business with them, they said my package would arrive on Saturday November 28th to a place within the state. Its December 30th, and It never got there. Tried contacting the office and nobody works there. These people lost me a hundred dollars and Im never using this USPS location again.