OBrien Insurance Agency - Glens Falls (NY)

john leto Eric is very knowledgeable, supportive and provides quick turnaround. He and his team are professional and responsive. I give my strongest recommendation.

Shaienda Cheyenne is an amazing woman she helped me get my insurance she is very patient she gets down to ever detail with you she explains how everything is going to go they need more people like her she deserves a raise.

Josh I work in the car business and can say I have assisted clients in thousands of insurance changes over the past decade plus and I must say calling into this office has been the most pleasant experience for a mutual client I have ever had the pleasure of dealing with. Cybil who answered the phone was attentive from the get go in assisting with a complex situation for her client. Cybil went above and beyond even though we were less than a half hour before the agency closed for the evening. She got us the required documents flawlessly the first time and in such a quick manner I was SHOCKED. I will be referring clients to this office and am personally going to be calling them to try and give them my personal business for auto/home. All I can say is wow....Thank you so much on behalf of us at the dealership and our mutual Client!!

Alazne Fernandez I found the perfect insurance plan here with low costs and great coverage. The staff was patient, knowledgeable and genuinely cared about helping me. I’m very satisfied with their service.

Clayton Grant For a large company that is concerned about customer service MET life has proved to me that there is NO sense of urgency to help their clients in their time of need. It has taken 6 weeks to process my short term disability claim. I have been told that more documentation is needed time and time again and that faxes have not been sent/recieved and my case manager has blamed my health care provider for not sending documents after I stood there and watched them send it. 7 times this has happened. Unless something miraculous happens I plan to drop MET insurance as soon as this case is settled, and tell everyone I work with of my experience and that they should consider another company for their insurance needs. I have tried to be patient and let the bureaucracy play out, but it seems that this approach does not work either. Also, it seems that actually calling their clients back after leaving several messages is just simply to much to ask.

Katie Holzmacher I had a great experience working with Traci to set up renters insurance for my new apartment. She was so helpful and friendly! Highly recommend working with Traci and the team!

Tim Elliott Called added insurance and they sent to DMV asap. Good customer service and got the job done.

Jayson Abbatantuono I am a customer since 1991 and have nothing but good things to say. My family and I have known Vinny since before I could even get insurance. Over the years as my needs and requirements for insurance have changed, both he and his staff have been very helpful over the years. In recent times, I must say Rita has not only been knowledgeable of the products but also flexible in helping someone like me keep costs down. Not really sure about the other reviews but I am not going anywhere. Thanks Vinny and Rita.