New York University Federal Credit Union - Mineola (NY)

5 /5 Raymond Lewis: One of the Best credit union ever! They were knowledgeable in all aspects,Pertaining to All Different types of accounts. Will be back soon with my information to open my account. Thanks Sophia.

5 /5 sheila: I’ve been a member since 1995. Financed 2 2 cars theouh this credit union and have never had a bad experience. Friendly courteous and efficient. I’ll be back in the morning!

4 /5 sue reezies: Miss Shakeema Dunkin one of the manager helped me process a lien letter for my vehicle, I must say she was very attentive, knowledgeable, and delivered on exactly what she says , and I must say thank you so much for making that process possible. Thank you.

1 /5 danielle dibari: If I could give -1 I would. They are horrible. They always tell you they will call you back and they never do until you follow back up with them. To order any type of card whether it be a debit card or a credit card replacement FORGET ABOUT IT it will take weeks upon weeks to come in the mail being that they do not make debit cards on site. This is by far the worst credit union I have EVER USED. At the counter they do everything answer phones, help customers OPEN UP NEW BANK ACCOUNTS which is time consuming, then you have an entire line practically out the door ! It is a very very unorganized credit union !! The only reason I stay banking with them is because I have an open credit card with them ! I don’t even keep money in this account any longer because of the simple fact you can never reach anyone ! They do not have after buisness hour line. You can NEVER reach anyone on the weekend. If you have fraud on your account you have to wait until they reopen the next day to reach someone about it ! If you loose you card or misplace it GOOD LUCK again you cannot reach anyone until they reopen AND if it’s a Friday they close SO early by 1pm so that means you have to wait until Monday. OH and there’s no 1800 number to call either in case you need to reach an agent. I do not recommend this bank what so ever like i said only reason I even have an open account is because of my open credit card. WORST BANK EVER !!

1 /5 Jahiem: So I saw so many bad reviews regarding this bank and still decided to join due to the fact that my parents is with them. This credit you has to be one of the most unprofessional unorganized bank I have ever encountered. The phone system has not been working for some time now, I believe the staff has called ID hand chose to not answer the phone for certain people. The acting supervisor number which is the only way to get her, does not work. I have my direct deposit from my job going there and has been trying to get bill pay for weeks now. Not one person in the bank is able to help. The worst part about it is their demeanor as if there job is done there is nothing else that they can do. I spoke to reps from other banks that goes out there way to solve or try and solve any problem a customer might be facing. Now I am trying to close my account and can not locate a supervisor. Worst credit union ever in my book. If you don’t mind no one helping you are being spoken to like your money Or business means nothing then this place is for you.