Nationwide Insurance: Gleichauf Agency, LLC - Geneva (NY)

Maria Galla Cant make contact with anyone at this company. Every phone number called, goes to voicemail which doesnt even state what company Im calling. Their toll free number directed me to options for savings or checking accounts!? My vehicle was damaged by a customer of theirs and the only way to reach anyone was by email, which sometimes was answered promptly, other times no response at all.

Luis Exceptional service! I cant say enough about the outstanding assistance I received from Ms. Monserrat Herrera in securing a Certificate of Insurance for my business to renew my garage license with the NYC Department of Consumer and Worker Protection on time. She was invaluable, courteous, and incredibly efficient—handling everything with professionalism and speed. This level of service is exactly why I’ve been doing business with Julio Tejeda and his team for so long. Their dedication, knowledge, and commitment to customer satisfaction set them apart from the rest. Julio and his staff are truly exceptional, and Ms. Herrera went above and beyond to ensure my needs were met seamlessly. Thank you again for your top-notch service—I highly recommend this business to anyone in need of insurance solutions!

Ken Hodges The agents are so knowledgeable and helpful. They make you feel like family. Ms. Liz is a life saver, and a gem of an agent. From day 1 she was helpful and made what can sometimes be a stressful experience a pleasure. This is what an insurance experience should be.

Hunter Holliday The office is always there to help you. The customer service is what makes me want to do business with them. Their knowledge is exceptional.

John Molloy Dealing with insurance categorically sucks, but the secretaries are very kind and thorough, the agents are professional, prompt, and attentive to detail. They do a good job of giving it a “small hometown business” feel which makes a big difference when you’re navigating the system. Nobody wants to deal with insurance, but since you gotta, you might as well work with these guys. Joanne took great care of me this week and I can confidently say I’d recommend her and the rest of the team to anyone I know.

Bridget Johnson Dave has been absolutely wonderful to deal with. He is VERY receptive to emails and phone calls and is very quick in his responses and call backs. He has always gone above and beyond to help me with all my concerns and has always been very helpful! He takes care of everything for you and there is never any confusion. I would recommend anyone to switch over! You will not be disappointed. I will never go anywhere else!

Ian Lewis Ken and his staff are great people! They all go the extra mile and are very personable and dedicated to providing the best service. He has been my agent for 25 years and they treat me like family.

Luis Morelos Making a claim was easy and straightforward. The support team was helpful and made the whole process stress-free. Would definitely use this service again

Allison Tanzer Super helpful agency. They were so understanding and knowledgeable of all the different ways to insure my family. Thank you!