Michael Kors Outlet - Riverhead (NY)

2 /5 Savannah Urena: Be wary, I went to purchase a bag at this store and the model I wanted the employee Daisy was not able to locate a tag on. She had her coworker go check the back to see if they had any with a tag and she couldn’t find any. So I offered to pick a different bag if they couldn’t find the tag and she insisted she would take care of it. All of a sudden she says she found the tag and its buried inside so her coworker will just read her the code and she’d type it in, with a very weird grin on her face. So we pay and she puts it in a shopping bag and passes it to me as the store was getting ready to close. After getting home I dug around the bag (its a small model) and could not locate a tag anywhere at all. I looked up the model only to find that it was missing a key thats meant to be attached and used to unlock the padlock on the bag. I was able to return the bag for a refund with another employee, but please pay attention to what you are purchasing as this specific employee was untrustworthy.

5 /5 nasha nicole: Tanger outlets, Michael Kors Riverhead... its conveniently located 30 minutes from my house. There are always deals to be had at this store. Friendly, helpful assistants. I treat myself once in a while and love that these bags last a long time.

4 /5 Danielle Daniels: Very much a help yourself location which is fine because I knew exactly what I wanted coming in. They have lots of options and a decent sized shoe and clothing section. There was also an employee with a scanner so she could tell you the exact price. If a bag appears stained they will clean it for you before you buy it.

1 /5 LALA DU: The manager at the MK cloth store (not the handbag store) is very disrespectful! I bought a cloth at other Tanger outlet and tried to return at this store. The manager refused for a refund because she claim this is a clearance. I asked how could she tell its a clearance because the receipt doesnt show any sign of final sales. The manager gave a very ridiculous reason saying because the price is too low. She didnt even scan the receipt before making such decision. The store where I originally bought this did tell me I can return for a full refund within 30 days. This manager just ask me to go back to that store and fight with them. Now I know why there is always such sentence in the term the store reserves the right of final explanation! They decide what count as violating the terms. Time to get rid of this brand from my life!

2 /5 M. Lynn Sim: The staff is nice and helpful but any given time I come to this store, there are people purchasing 20-50 bags and hog the entire store. On one trip last summer, I was purchasing a bag for a friends birthday and I couldnt even access the clearance items in the back. A woman was on her cell phone modeling all of the clearance items making it impossible for customers to look at the items. It seems the people were there to buy for replication/business, not for family and friends or themselves.