L&S Agency Inc. - Blasdell (NY)

Ron Linhart I have been a customer for about 20 years for my home, auto, rv, boat, motorcycle, and business. Insurance is the biggest expense I have, although a necessary one. Recently I have been thinking about getting other quotes. Before I could do so I had a tree fall on my home. I was advised the best way to take care of the damage and emailed receipts for several thousand dollars the following week. The NEXT DAY Debbie called me to pick up the check! Paid in full, right out of her account. Unbelievable customer service, right? Well I lost the check. I called her this morning to ask her to stop the check. Later the same day I had a new check in hand. I asked to pay the stop payment fee, but she wouldnt take it. I decided I dont need to shop for insurance. I dont know if I could have saved a few bucks, but I do know that the service Debbie gave me is the reason I have insurance in the first place. Thank you Debbie!

linda lasalle My husband and I have been using this insurance for at least 20+ years and highly recommend this company. My agent, Anna, and her superior, Liz, our top notch in their knowledge of all issues that I have encountered. If there is a question that they cannot answer, they will research it and get back to me very quickly. it is so refreshing to have people who actually take their jobs very seriously and follow through with anything I need. From the person who answers the phone to my agent and anyone else involved, they are pleasant, competent, and extremely responsive. I am 100% satisfied with customer service and would highly recommend them to anyone who needs any kind of insurance. They really know their stuff!! And their rates are competitive.

Allison Tanzer Super helpful agency. They were so understanding and knowledgeable of all the different ways to insure my family. Thank you!

Sharon Cooper We had been trying to get car insurance for a number of years. Working with Venitta was easy and she was able to give us an answer the same day. Afterwards we had follow questions and she was always able to collaborate with Rhonda and bundle our home and auto policies after that too saving us even more money. If she didn’t know the answer, she would promise to call me back and I really appreciate that since she didn’t just make something up. We will continue to keep our business here for as long as possible.

Tim Duffy Andrew and Jamie have been amazing with response time to questions regarding our coverage. Andrew was able to lower our yearly costs considerably, and increased my coverage. He took the time to explain why my coverage wasnt sufficient with my previous insurance agency, and help make sense of all the complexity around insurance. Highly recommend.