Heritage Agency - Lockport (NY)

Shawn Bei I can’t thank Paige, Russell, and Maureen, and the entire team enough for their incredible support throughout my wedding insurance claim process. From the very beginning, they were responsive, helpful, and genuinely understanding. With their help, my claim was approved, and I was able to recover $11,500 in deposits that I had initially thought were lost. They made what could have been a stressful and overwhelming experience feel straightforward and manageable. Paige contributed to making sure everything stayed on track, and I truly appreciated her efforts. It’s rare to come across a firm that provides this level of professionalism and care. The communication was clear, the process was well-explained, and I felt supported the entire time. Everyone I interacted with went above and beyond to make sure I was taken care of. I would absolutely recommend this firm to anyone needing insurance assistance. Their compassion and dedication really stood out, and I’m incredibly grateful for their help. Thank you all again for turning a difficult moment into a positive resolution!

CHADWICK ANDERSON The agent was very nice, polite and very good at explaining to me about the policy. If I had any question she would answer it and was not in a rush. I understood everything what she said and I enjoyed having her for my agent. Ive got great service from them. Ill tell everyone if anyone need any kind of insurance then visit this agency.

Joseph Jaszko Excellent customer service. Always managed to get back to you the following day.

Lisa Rivera Staff are very helpful and pleasant. Ive been doing business with them for 4 years and have no complaints.

Kim Frost Your agency is great! Always friendly and helpful with any questions or changes we need made to our policies. We can always count on quick responses and actions. Your staff are very knowledgeable. Anything we need is just a quick phone call away, which is much appreciated!

Injada Hasko Destiny was fantastic, she helped me so much for my commercial auto insurance - she was able to get me the best quote but was also so nice and helpful along the way! Ive recommended her and this state farm location to other business owners!

Karen Lawrence The staff at Aversa is knowledgeable and friendly. They are very efficient and amazing problem solvers. I am a very happy new client! Thank you Aversa!

Johnny Personal service is exceptional.