Heritage Agency - Lockport (NY)

hurley nathan (Steelera999) Best guy around. Highly recommend. I have all the best coverages and Will saves us hundreds a year.

Linda Ayala Friendly, but a bit too pricey. Youll find better car insurance rates online. They do have a driving course available, but I dont know about that cause my interest was solely auto insurance. .

Donald Werth Sent a request to them weeks ago and have not gotten any response.

cvfurman After having spoken to a number of agents in trying to acquire insurance for a new property, I chose Alexis from State Farm. Starting with my first conversation with her, she immediately put me at ease and answered all my questions with knowledge and integrity. Speaking with her immediately gave me a sense that I was dealing with a competent professional. She assisted without pushing and helped me to build a policy that was best for me. After doing some research, I felt even more comfortable to continue with Alexis. Her courtesy and attention to detail made me a State Farm customer. Kudos to Alexis and her impeccable Customer Service, particularly at a time when we notice that Customer Service is waning.

Dessert Or desert Professional always. Amazing service.

ꪜiꪮꪶꫀtꪖ B Darlenes customer service was amazing. She was very professional while answering all my questions patiently. An asset to the team ...Thank you for a wonderful experience.

Mel Solomon Burchell agency recently took over the Nationwide office in Ithaca after Stan Barlow retired. I am just getting to know the agents in the office. Recently without me contacting them, Nikki called me and said there may be new ratings that Nationwide has introduced for auto insurance and would I mind if she re-did a quote for me. In a few days I got a call from her saying that my premium would go down over $200 for 6 months. Could I use the $200? You bet! What agent would call a customer to voluntarily reduce pricing? A good agent, thats who. Thank you Nationwide insurance. And thank you Nikki and the Burchell agency.

Nicholas Reisinger Mark and his team have gone above and beyond time and again with the best Home and Auto coverage while still having affordable pricing. They always take the time to understand our individual needs so the best policy can be created for us. They are not only reliable and trustworthy, but also quick to respond when we have policy questions or concerns. Mark and his team certainly put their clients best interest first. My wife and I couldn’t be happier with selecting them as our insurance agency and would recommend them to anyone looking for a more personable approach with a team that focuses on you.

Jolene Rosario Thank you Bonnie at B.E Tyler insurance agency for your outstanding service!! You are the best agent ever ! You went above and beyond ! It was such a pleasure coming in today to your kindness and promptness. I appreciate you and your agency!