Friedman & Ranzenhofer, PC - Buffalo Lawyers - Buffalo (NY)

1 /5 DEE: ⚠️ Review/Statement About My Consultation with Robert Friedman of Friedman & Razenhoffer (BFLO NY) Though Mr. Robert Friedman’s website claims to support the working people, I find that to be deceptive when I as a hard working person has reached out for help but was disrespected & dismissed with such callousness in a matter of minutes because he was too bored of my conversation. (Hannah, who took my call was great & extremely professional). ~Robert Friedman should’ve taken a page from her handbook.~ However, I had a truly disappointing and upsetting experience during a scheduled 30-minute consultation with attorney Robert Friedman. Sadly enough, I was met with complete lack of professionalism and compassion. I reached out to Robert Friedman via referral, for legal support regarding a deeply personal and urgent matter; fighting to gain access to my elderly mother, who I believe is a victim of elder abuse, financial exploitation, and manipulation under a questionable guardianship filed by my sibling & granted. Unfortunately, Mr. Robert/Bob Friedman cut me off mid-sentence multiple times, skipped over important details I was trying to explain, and redirected the conversation in ways that threw me off & made it impossible to clearly present my case. Less than 15 minutes into our 30min session, he DISRESPECTFULLY YAWNED in my ear, and loudly, I might add, showing complete lack of interest (not even pretending), then abruptly ended the call as I was speaking, saying, “This is too much.” I can’t handle this type of case.” That comment, paired with his dismissive tone and abrupt cutoff, was not only unprofessional: it was outright insulting. To make matters worse, his website suggests he handles the exact kinds of cases I needed help with. If that’s not the case, then the advertising may be misleading. But how would he know what I needed, when he never even gave me the chance to explain the details or allowed me to ask the questions I needed answering (the whole reason for my call in the first place)? I walked away from that call feeling unheard, disrespected, and retraumatized, especially given how emotionally charged this situation already is. I sought legal guidance and compassion. Instead, I received coldness, impatience, and extreme disrespect, disregard & judgment. If you’re someone seeking an attorney who will take the time to listen and understand, I CANNOT IN GOOD CONSCIENCE RECOMMEND THIS ATTORNEY BASED ON MY EXPERIENCE. I know there are other great attorneys out there, who are at the very least, willing to take the time to simply listen to your concerns as you seek guidance & direction. So, know that you are not alone, and just as we may seek their support, remember, you are supporting them & their businesses as a clients, as well. IT WORKS BOTH WAYS MR. ROBERT FRIEDMAN! Without the support from clients you’re just a title. We as the people need each other, especially in times of need and in this terrible climate we are living through today. IT DOESNT TAKE A LOT OF EFFORT TO SHOW KINDNESS SIR. You never know what the person next to you is going through or when you’ll need that same kindness & compassion reciprocated, Mr. Robert Friedman. Remember, Life happens in a blink of an eye, SO PLEASE, DO BETTER Mr.Robert Friedman!

5 /5 Joanna Aiken: We worked with an attorney, Justin Friedman, during a particularly stressful eviction. This firm was efficient, easy to communicate with, highly responsive, and demonstrated a great level of professionalism and advocacy throughout the process. Very grateful for your legal assistance, Justin, and thank you for the strong work.

5 /5 Zastrow Adrienne (Farm girl): Received this legal firm information from my employers EAP program. Office staff was friendly and kind. Scheduled quickly for an appointment, office ended up closed presumably for snow, I was able to call and make another phone consultation for later in the same week. Mr. Friedman was knowledgeable and understanding of our situation. One area that we need assistance with he is not able to address himself however will have us set up with his colleague to discuss this matter. Thank you for your time and quick response.

5 /5 Carol Janis: This is a great law office. Every staff member that I worked with was professional, courteous and extremely helpful. Mr. Ranzenhofer was especially soft-spoken and kind but yet fierce in getting my issue resolved. They left no stone unturned in getting a positive conclusion for me. I was so pleased with the results and would use this Law Firm for any issue I would have in the future.

5 /5 Josh Brewster: Friedman and Ranzenhofer delivered tremendous representation. You can trust their many years of experience and attention to detail. I cant recommend Michael Ranzenhofer enough. A very thorough and serious professional.