5 /5 Maryann Wetra: I had a positive opinion about this firm from the start because I received a quick call back from Mr John Bailey after my initial call. After explaining the injuries I suffered by an employee while shopping at a large local grocery chain, questioning whether I even had reason to file a claim, Mr Bailey explained what was needed to proceed. After filing a claim, Mr Bailey got back to me in keeping me updated and answered any questions I had. I also want to thank front office reception, specifically Carol, who were always polite and efficient in getting my messages to Mr. Bailey. I recommend this firm without any doubt!