1 /5 Wen Zhao: Absolutely not professional and very Bad attitude. When I tried to ask them where is your office. The receptionist told me, I don’t have time for you, we don’t earn much money from you, you can get this information from google. I highly doubt they would have enough time to take care of my tickets and help me dispute it if they have that kind of mindset for their customers. They collect the same payment from customers either they win or lose the case. So If they don’t think they have the time to answer questions from customers because they don’t earn much profit from their customers, what will make them have time to deal with each case seriously enough to help their customers.