PNC Bank - Lincoln Park (MI)

1 /5 Meghan Porro: This bank SUCKS!!!! I have been with PNC for YEARS... Everytime I come in to try to get any help theres never anyone available yet there are always 3-4 employees standing around talking

1 /5 Bad Review: Absolutely the worst bank Ive ever used in 45 years! They are seriously understaffed at every location and you end up waiting at least 15 minutes to get any kind of transaction done no matter if its inside or outside. I was at the Lincoln Park location today and I seriously waited 25 minutes to get to the point where I pulled up to do my transaction at the drive-thru. The guy comes on the screen and says, "What can I do for you?" That was unprofessional in the first place but regardless, I said there are no deposit slips here in the container. He said let me send some out for you. He sends me one slip. Ok, fine, I fill it out and send it back. He comes back on and says Ill have this right out for you I said okay! He sends the container back out and says, "Youre all set thank you." I said you know you guys need to do better with this drive-thru. I said this is insane having to wait 25 minutes for two cars in front of me to get a simple transaction done. He says, "Yep!!" and turns the screen off. Nice PNC! Nice customer service! You just lost another customer! Do better!

5 /5 Cheryls World: Its great "except" they can only see what your credit score was 6 months ago. They arent able to access the current score which makes it a not so great mortgage. I should say its not the bank itself but the mortgage representative that works through pnc. So basically what Im saying is pnc has a mortgage representative that works at the bank if you make an appointment to go see them. Not the bank itself but whatever the mortgage representative is using to check your score is pooh. It shows the score of what I had 6 months ago. It isnt accurate. Transunion shows my current score and pnc mortgage sees a score that was about 30 points less. Thats not helpful in getting a house. Also I was able to take screenshots from within MY pnc app, they say its a safety feature that I can no longer take screenshots. It should be up to me what I want and I want to use screenshots within my application.

1 /5 Brian Love: I’ve had an account with PNC since it was National City, both my wife and I. My son got his first job and opened a checking account with them, had his first check deposited, went to use his debit card and it was declined. Checked his balance and it said $0, called the bank and they froze his account, we asked why and they wanted a copy of his SS which they had when we opened his account and we gave again. Days later they said they canceled his account and are mailing his money in 7-10 business days and they have the right to refuse business and didn’t give us a reason why. For absolutely no reason, so we’re canceling our accounts and going elsewhere.

1 /5 Kayrin Ward: I went there because my account went into overdraft fee because of unnecessary subscriptions that were canceled ! I went into the bank to speak to someone about refunding my overdraft fee. The lady told me that as long as I have my money in the account by 10 AM it won’t go into overdraft fees and I explain to her I had a lady told me it was 12 PM now I’m on the phone with customer service now they’re giving me a totally different time for overdraft fees I’ve had this bank account for over 14 years and I’m about to close it . I never got a callback. I got the wrong time not once but twice now for the third time it’s just too much I’m not giving away free money for overdraft fees that should’ve never been there. specially, when I have a waiver on my account.