One Main - (MI)

Gerry Scott One of tellers, Kayla Phillips, at the main branch on Michigan Ave has completely changed the atmosphere there from what I would call stodgy to one of friendliness. This has made a significant difference in the interplay between customers and clients. She is always smiling and is very sharp. She keeps tabs on my account and will notify me with concerns or balance issue. She I believe has made a positive impact on the other tellers, Laurie and Terry. The branch manager Amy also is first class. I have been a member for many years and having gone through the recent loss of my wife Peggy Scott I cant express how refreshing it is to come to the Michigan Ave branch to be greeted by name when I walk in and view smiling happy faces. Kayla in 2 years has transformed your branch into a happy place with great professional service. Sincerly, Gerry Scott.

Steve Serkaian Brandon Carter and his Financial Strategies Group team provided my wife and I with clear investment advice and strategies that has helped make our retirement secure. Brandon listened to our concerns and desires, and designed an investment portfolio that was blended between growth and our tolerance for market fluctuations. More importantly, Brandon spent to time to get to know us and our family. Brandon’s approach provided us with a secure foundation upon which we built our dream home as we begin our retirement journey. Steve Serkaian

LebaneseArabGirl I love this credit union. Every problem that Ive had regarding things on my account from issues that I usually caused, they always help me fix the problem. Today I dealt with Melanie when I had to stop a corrupt company from continuing to take unauthorized withdrawals from my account. She has ALWAYS been so nice, helpful, professional and knowledgeable. She far exceeded my expectations on how to handle these unauthorized withdrawals. I went in very frustrated from dealing with this company and left very happy after she helped me with everything and i didnt have to do as much to stop them from doing this as i thought. She was beyond helpful and I really appreciated all her help. I would highly recommend this credit union. Take care.