My Member Insurance Agency-Midland Office - Midland (MI)

Mia Tylia I’ve had a great experience so far! Working with Luke, he’s helped my spouse and I create financial goals and set a plan for us. We haven’t used their tax services yet.

Jack Plants My wife and I have depended on Brandon to help us navigate the intricacies of the Medicare minefield. Brandon walked us through the various options in Supplemental and Advantage plans and got us signed up for the best plan covering the medications that we take. Brandon did all the heavy lifting we have been very pleased with ongoing support and yearly review. Highly recommended.

UPPER IMAGE WELCOME

Tom Novak Dawson at the Gull Ro branch. Has been fantastic. He helped and is continuing to help my wife and me through a difficult situation. He has been professional and courteous the entire time. We appreciate you Dawson, Tom

Denise Davis Ive been a Citizens customer way before they were Citizens, Charter One, actually. Now, Im getting really perturbed about the customer service that is not shown when pertaining to their ATM functionality. 90% of the time is down, out of money or will NOT accept deposits! Currently, I only have this account with them out of convenience, but its not convenient anymore! I have to drive all over town to find a functioning ATM to do simple transactions. Not just this location, but many others. Time to bank elsewhere!