Lumin Financial, LLC - Southfield (MI)

M S The quality of service was excellent, and the rates were far better compared to other exchange services. The company provides extensive documentation and detailed receipts, and is highly professional. I had the pleasure of working with Rawan, she was highly professional and kept in contact throughout the entire process to address any concerns I have. She also made sure the recipient received the amount in full in a timely manner. Highly recommend.

Anthony Johnson By combining multiple high-interest debts into a single, manageable payment, this lending company assisted Warren residents with debt consolidation. They took the time to comprehend all of my current commitments and came up with a plan that really reduced my monthly expenses. A wise financial move that made things better for me overall.

Chicquita Edwards The service in trouble !!! But it is Comerica Banks system !!! Some of the people are old and slow, but even if you have a checking account and you at the drive thur, you have to wait 20 to 25 minutes because they have to get a manager to approve the check and I was told one or twice they could not cash my check because I did not have enough money in my account and I was depositing money in my account and no one was there to Authorize the transaction. This Bank is trouble and I am going to change Banks as so as my account expired with my job.

Bob Suminski We need a couple of items regarding our IRAs addressed and need to speak to a consultant, Jacqueline Tran. We called her directly and left a VM, emailed her directly, called the branch number and no one answered and left a message and sent a message from the branch messenger on the web site and no one will respond. Has the Troy branch closed down? It is irresponsible and disrespectful to your customers to ignore them. We have had four different consultants in the past two years because consultants dont stick around which should have been a clue for us to move on. We are seriously considering moving our funds elsewhere where well get more respect after years of loyalty to Schwab.

Miguel Loza Phenomenal and professional service. Extremely helpful with meticulous attention to detail with all information needed for a speedy transaction. Senior active duty military member saying thank you for your support and efficient team.

Linda MacLennan My husband Ron recently went to the Shelby Twp Office to make three different payments. After leaving, he attempted to open his car but the key fob would not work. The three ladies at the branch all tried to assist as one even went out in the bitter cold to help! Finally, after a half hour, one of the ladies was able to get it to work for him. This brings customer service to a whole new level! The staff there is always friendly and professional!

Hart Gabrielle An educational company that teaches money smarts to kids and people of all ages. Finance has never been taught in schools like it should be, but with the majority of our transactions taking place electronically in todays world it is easy to forget the value of what we work hard for. Ms. Tasha has visited my classroom to teach my high schoolers about the importance of financial literacy. In addition she personally signed copies of her book Aminas Bracelets for some of my students and their siblings. I bought 10 copies - made great gifts for my nieces. I keep a copy on the bookshelf at home for when I have kids over!