Kroon & Mitchell - Grand Rapids (MI)

Shanna Bryant This bank has TERRIBLE customer service. I’ve contacted this bank over 20 times within 2 months in an attempt to get a Lien released. Only to get transferred in literal circles. Unfortunately my loan was transferred to this bank. I wouldn’t recommend anyone to do any type of business with this bank. They’re definitely not in compliance. The reps and mangers are not properly trained. They took my money and never release my lien to obtain the title to my vehicle.

Dylan Grimes free money

Kayla B Our realtor suggested Total Home Lending when we asked him for a recommendation. We are so happy we got to work with Joe and got to build that connection. We had so many questions because we were first time home buyers and he had all the answers and made sure we understood what was best for us! He has an amazing team for the whole process and everything was easy to work through from the pre-approval all the way to closing. It really feels like you have someone who not only wants to help you but wants to build a great experience for you too! We couldn’t be more happy with how the process went and Joe truly welcomed us and will always get a call when we are looking in the future. Thank you Joe!

TLP Professional, kind, and great customer service! They process claims in 7-10 business days, after you provide all documents needed.

Yalaunda Butts I want to give credit where credits due. John and Q at the Clinton township office on Gratiot. Both guys are so nice and professional. They have outstanding customer service skills and I could tell right away that they love helping others. They smile and joke with you very friendly but professional. Great job guys keep up the great work.