Downriver Community Federal Credit Union - Ecorse (MI)

4 /5 Nickle 5: Been banking here for over 20 years. There are things that I like and don’t like. Wait times in the drive thru are horrible. I love the people inside and helping me with all my loans. But I’ve had a lot of issues with debit cards being shut off due to being used while I’m traveling out of town. The mobile app is update is great and being able to use Apple Pay is great.

2 /5 TiFFerKnEE 182: As long as you get a supervisor or someone who has been there for a couple years, the customer service is not that bad. Theres a bank teller named Tiffany that isnt very pleasant, so I would avoid her.

1 /5 M: Here is a tip if considering opening an account with them; dont. This goes for more than just this location, but especially this one. On several occasions I have gone in to make a deposit and felt like I wasnt taken seriously. They told me my math was wrong but upon using a calculator the teller found that they were actually the ones miscalculating. Attitude always poor. Calling for support is useless. Every couple of months it seems they have a new fee. It feels like Im being taken advantage of. Please just go to another credit union. I cant imagine there would be a worse one.

3 /5 Amanda Tucker: This credit union has the worst website ever. If you dont sign in often enough it locks you out and you have to call. When trying to enroll my husband we got multiple errors and it wouldnt accept contact info or it locked, Im not sure. No explanations, just call us. When logged in it isnt the cleanest or easiest to navigate either.

1 /5 Giana Logan: This is the worst credit Union to go to. Come Monday we will be going to a new credit Union I was with them 30 years my husbands been with them 10 years we will not be with them no longer I gave them a one-star because I couldnt give them a minus 10 Stars so unhappy with their service terrible terrible terrible