Superior Financial Services LLC - Thibodaux (LA)

Tony Johnson Was helpful in my situation

Lionel Crouchet Troineshia was a huge help I highly recommend her at Ace cash express in Opelousas.

Scott Prazak The good: you eventually get through to helpful assistance from someone who is very knowledgeable about the website and the system. The bad: this has been the most infuriating experience with a bank that i have ever had. Two months, and I still cant make a payment on my loan. They recently updated the website, so you can no longer make loan payments while logged in. If you try, they return the payment. You have to log out, go to the QUICK PAY link, and pay from there. They added a $3 fee for bill pay, or $2 for paper statements. The only way to pay is to write a paper check and walk into a branch. I have not tested this yet... There is a $10 fee every time I need to withdraw money from my loan. There is a $10 fee for electronic transfers. The bank recently removed tellers. There are ATMs with video calls to someone somewhere. I was directed to use the virtual teller ATM, but then the virtual teller directed me back to the employee who directed me to the interface in the first place. TL;DR I would not recommend this bank at all for anything. Ive been with another bank for my main checking for years and have had almost zero issues with them.

Sonia Holliday Courteous and thorough. Named the Friendliest City in the South..... definitely, small town feel!! Loved it!

Manda McV 10/10 recommend! Amy is my new hero. She educated my husband and me about the Louisiana SCRA and helped us recover a lot of interest we had paid out over the years. She is friendly and bright and super supportive. She has also helped connect me with individuals in the community for volunteer projects and other resources for my family which is far above and beyond the call of her position at First Command. I would send anyone to her that is looking for financial planning assistance.