Shelter Insurance - Ray Schrock - Alexandria (LA)

Dorothy Frazier This office has some of the nicest people you want to deal with. I would recommend anyone to contact them for help. If you have a question they can’t answer they will definitely find the answers needed. They’re very professional but make also make you feel like family. Don’t hesitate contacting them for help and advice.

Kohl Brandon Colton always responds in a quick manner when I have a question on my policy. He always looks out for my best interest, and that is the kind of person I want handling my insurance.

Erica Martin I had rental insurance with Ross when Hurricane Laura hit. He and Shelter both took such good care of me, I moved my auto insurance to him from the company I had been with for as long as I’d been driving. He made sure I had a great package. I just recently went through my first comprehensive claim and as far as insurance goes, it was exceptional service. By far the best I’ve ever had. Once the claim got in the adjuster’s hands (who was also exceptional) everything was quick and easy. If you’re in the market for insurance, have a conversation with Ross. You won’t regret it.

Gerald Proctor Alesia is awesome and very professional. No pressure to purchase insurance. She makes you feel very comfortable. I definitely would recommend her to anyone who is interested in purchasing insurance.

Taryn Fabacher Rachelle Racca with BB Gulf States was so helpful in setting up my insurance personal insurance for my home & auto. She helped me evaluate my different options for coverage to make sure there were not any gaps in my policies.

priscilla brisker My husband and I received courteous and informative responses from Michelle Bailey. She went beyond by giving solutions to help us lower our monthly and available discounts for seniors. As well as the perks on our coverage.

Shelbie Smith This agency is amazing! Connie and Amanda helped me through a difficult stressful time and I couldnt recommend them more. Everyone telling me to switch to Geico can shove it. Your local allstate agents is where its at. Also, their roadside assistance is flawless. I love how fast they get back to me and they are always so helpful and genuine.

Chuck Smith Working with Stock and Carrillo has been a fantastic experience. Jeison Carrillo is incredibly personable and always follows up, making sure every question is answered and every need is met. The team offers great service with a hometown feel—youre not just another number here. Its refreshing to deal with people who genuinely care and take the time to build relationships with their customers. Highly recommended! Supporting the local business that is heavily involved in the community.