Prestige Insurance LA - Leesville (LA)

Ashley Frederic Preferred Insurance most certainly has the customer in mind first. I would recommend them to everyone! Saved me and my husband a ton of money by switching!

tee b Ms.Pat is the reason I stayed with State Farm! Thank you so much for the personal support. You supported me with all 7 of my policies which include Life and Auto. I will continue to refer my friends and family to you.

Karen Sampey Customer service is second to none! They added me when I had an at fault wreck. Allstate continues to have great service and rates are good as well!

Fabian Moreno Aguilar Luke was helpful and made sure I understood everything about my new auto insurance policy. His friendly and professional attitude made all the difference in my experience. I’m so grateful for his assistance

Warren Jackson My name is Warren jackson i filed a claim with this company sep 15 2021 it is now November 24 2021 my home is very damage i been trying almost every week to contact someone at that company to see what going on with my claim on my home when i do get the claim rep on the phone he tell they have everything and he doesnt need anything more from me but he said that the claim is over due and it should have been paid off by now still i dont have check from them for repair it looks like am going to need a lawyer this is my next step

Laura Drakes Sarah is fantastic. She very kind and helpful. She tries to make sure Im covered. Please give her a raise

Tyler Murphy I’ve been doing business with Robert since March 2020. He’s been super helpful and it’s nice being able to text or call him when I need something. He goes out of his way to make sure I understand everything. He handles my house and auto insurance, and makes sure I get the best rates. I like that everything is more personal than bigger insurance agencies. I definitely recommend!!

Kurtis Turman Update: I previously posted a pretty bad review on Progressive stemming from an issue I had with them IRT replacing my windshield & sunroof. They both had to be replaced because of a small crack that started inside of the window. Long story short they originally refused to purchase the glass for the sunroof because they said they could get it from Safelite for 700 bucks cheaper than Tesla which would have left me eating that part of the bill. They did make this right by paying for the glass and also by returning 500 of my deductible. I was actually satisfied with their resolution but now the things I weren’t satisfied with: They put this on my car report as an accident which is going to ruin the value of my car and mess me up with shopping around for other insurance. It wasn’t an accident, in fact, it was a replacement of a windshield that had replaced about a year prior from guys who: Safelite. Second thing is just the inconvenience. The way they operate I ended up being without a car for a day because they didn’t pay their part I missed out on being able to pick up the vehicle in a timely manner. Then I was talking to a guy that couldn’t make a decision to take care of me even though he knew that what was going through wasn’t right. BLUF: I will be looking for another insurance provider. I’m a firm believer that conducting square business is the most important part of our economy. If you provide a service you should not try and weasel your way out of it and I felt that Progressive in this instance was trying everything they could to not uphold their end of the agreement and this is no different to me than predatory lenders.