1 /5 Danyele: Came for a work convention. Its like they didnt know 1300 people were showing up. While all the staff we encountered were extremely nice(Especially Reid,the bellhop), clearly they were over worked, as service was VERY slow everywhere. Ran out of food at lunch 1st day of conference. The room itself was ice cold, despite repeated requests for room temp to be brought up. 2nd day food was slightly better, however my husband and MANY others got food poisoning. It was a terrible last night for him and it ruined our plans for the next night in another city. The rooms were new, but dont look to close..The toilet roll holder was already half ripped off the wall, the base boards were as crooked as a politician, and others in our group reported zero water pressure mid shower! It literally just stopped and no water came back on. Absolutely no drawer space and our view was the backside of the front building. I was really disappointed as this was a "new" casino/hotel. The pool was decent but when a beer costs $12 outside, but $6 inside..Please make that make sense. Want to eat later at night? Good luck with that. I sure hope management deals with these issues because I know they can improve.