1 /5 Agnes Droddy: Ive been trying paying insurance all day,for hours holds at a time,AND,keep being put back to beginning after getting down to caller number 2,over and over! Office personel keep hanging up and starting over, Instead of taking and posting my payment!! Kilpatrick SUCKS,Non professional,poor service,Rude Personel!! Definitely regret buying insurance with Klic!!!