Iberia Financial Services - Lake Charles (LA)

Brandon Durocher Just recently joined this bank a few months ago.Everyone has been so polite,professional and helpful.Im proud to do business with this local bank.

Sandra Foster Amy Guidry was so nice and helpful both times I worked with her on another families account. Great to work with someone who cares about the customer!!! Wish more companies had an Amy!!!

Melanie Goff I used to think NFCU was the best, recently they have proved that wrong. I’ve been a member for 34 years and had a checking account that was open with them even longer. The account was recently charged off. I had no access to online banking. I was never notified that there was a negative balance on the account. They have multiple email, phone numbers, and addresses on file. They did not reach out to me once about the negative balance on my account, they just charged it off to a creditor instead. I spoke with a supervisor over the phone, Lanita, who was very rude. It’s sad - NFCU values state they put their members first, and that they strive to do what’s right, that they serve with compassion. From my recent experiences, I can personally say that NFCU does not live up to its core values like they did in the past.

Monica Fontenot I withdrew money and asked if my flood insurance had been paid through escrow.

Kimberly Ashley The insurance agent that sold me my policy was polite, articulate and well informed she was also persistent after u told her a million times call me on several other dates. Ms Kimberly Ashley made providing my family with sufficient coverage a very easy process

Lisa Jordan Amazing Staff!! People are complaining about roping off for parades but so do others and it’s a liability.

Danny Simpson very friendly staff! I have been doing business with them for years and they treat me that way. Always greet me with my name. Great team!