Hancock Whitney Bank - Opelousas (LA)

5 /5 Rachel Livings: Great customer service! The staff were always friendly and properly addressed any of my questions and concerns that I had. I just wish that the ATM would accept cash or check deposits that would be a excellent addition to a excellent bank!

5 /5 Crystal Duplechain: I have been banking here for so many years now. I love the employees here, there so knowledgeable and understanding and fast, Yet very Accurate with there customers. I will forever be banking with this bank. They make banking easy Peasy.

1 /5 jason johnson: ATM processed withdrawal. Did not dispense cash. Screen and all lights went black. Checked online and where is my money? Zero stars

1 /5 Lynn Mouton: I have been with this bank for MANY years, since long before it was even Hancock. Ive never had complaints and have always received prompt and courteous service but in the last 6 or so months that has changed. I am most often a drive thru customer cause it was always quick and easy....but not any more!! Always a minimum of 10 minutes in line even if theres only 2 cars. Today, with 10 cars in line and it being the weekend before Christmas, I waited 10 minutes and only 1 car moved....totally unacceptable!!! Cars were lined up blocking entrances to adjacent parking lots and walk in customer parking lots were full as well. Please address this issue!! Signed: Loyal customer of nearly 40 yrs

1 /5 Jeff Orel: Just opened a business here & needed change for our cash drawer. No problem right Ill just run to the BANK and get some. Went to Whitney since its close by and because I was thinking of moving my business account here for that reason (its close). Had $60.00 in $20s and asked for change. Was told they cant give change because I dont have an account. Are you kidding me? Its not a check to cash! Its $60.00 in bills and asking for smaller bills. I can understand a retail business not wanting to let go their change but a freaking BANK. So much for moving my account to this place. Sad....Thankfully the good business folks here in Opelousas helped me out.