4 /5 Debra Madison: Hancock is a good bank but needs to be updated. Their online service is sometimes slow and needs more services. The tellers are friendly and knoe their job.
1 /5 DeBriante Scott: The branch is excellent but the online is lost, unprofessional!! Been holding my deposit refund for week!! This is unprofessional. They need workers who actually knows what to do and when you check for holds on people accounts.
1 /5 Yetty: Unprofessional not up dated on company banking or process .
I Had to call another branch so they could tell them what to do..Rude
Keon Townsend The Lady here is unprofessional! She just leave during the day and comes back whenever you want to. It shows online that the business is open but she is not there! Very disrespectful and unprofessional
Rachel Livings Great customer service! The staff were always friendly and properly addressed any of my questions and concerns that I had. I just wish that the ATM would accept cash or check deposits that would be a excellent addition to a excellent bank!
Rebecca Comeaux Morning !
Summit Financial Group have been working with me for years.
They have been very supportive !
Thankfully they have been very helpful.
Thanks ,Rebecca Comeaux
Matty Durant Best bank Ive ever been with. All the tellers are very nice and they remember my name and info. When I get in the drive thru I just tell them what I need. I dont have to fill out any slips or anything. Its great bc I cant even remember my own info! Lol